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Cancellation and Refund Policy

Last updated: 6 November 2026

This policy is for Hypeless Pro, our paid plan (₹99 (INR) one-time for 30 days, never renewing by itself; the first 100 buyers get 60 days for the same price; there is also a yearly plan for ₹999, see the Pro page), and for prepaid API credit (see section 7). The news and the basic Tip Checker are free, so there is nothing to cancel or refund for them. Pro and API credit are sold by Kriplani, and payments are handled by Cashfree.

The short version

  • Ask for a refund within 48 hours of the payment, by emailing support@hypeless.in with the order ID and the email address of your account.
  • If you were charged twice, or charged for something you didn't choose, you always get that money back.
  • One payment gives you 30 days of Pro (60 days on the early plan, 365 days on the yearly plan). The yearly plan follows the same rule: ask within 48 hours of the payment. It never renews by itself, so you won't be charged again unless you choose to.
  • API credit: used credit isn't refunded. See section 7 for unused credit.
  • Extra AI uses for Pro (₹49 or ₹99, since 31 October 2026): ask within 48 hours of the payment, the same as Pro. Extra uses you have already used aren't refunded; the unused part is.
  • We reply within 2 business days. Approved refunds reach your original payment method within 5-7 business days.

1. How to ask for a refund

  • Email support@hypeless.in within 48 hours of the payment.
  • Include the order ID (it starts with "hp_"; you see it on our Pro page after paying, and Cashfree's payment page shows it too), the email address of the account you use on Hypeless, and what went wrong.
  • If you were charged twice, include both order IDs (or the bank or UPI reference numbers).

2. When you get a refund

If you ask within 48 hours of the payment, we refund it in full when:

  • Pro never switched on for your account and we couldn't fix it (see our Shipping and Delivery Policy).
  • A Pro feature didn't work and we couldn't fix it within 2 business days of hearing from you.

At any time, even after 48 hours, we always refund:

  • A double charge: you were charged twice for the same order.
  • A charge you didn't choose: for example a payment for Pro you never started.

3. How long it takes

  • We reply to every refund request within 2 business days.
  • If we approve it, the refund goes back to the same card, UPI account or bank account you paid with. It is credited within 5-7 business days, depending on your bank.
  • We refund in Indian rupees (INR). We don't give refunds in cash or as credit.
  • If the money hasn't arrived after 5-7 business days, email us and we'll send you the refund reference number to show your bank.

4. No automatic renewal, nothing to cancel

  • Each payment gives you a fixed number of days of Pro (30, 60 on the early plan, or 365 on the yearly plan, plus the bonus days if you got them). It never renews by itself, so there is no subscription to cancel and we never charge you again unless you choose to pay again.
  • When your days end, Pro simply switches off. Your free account, saved stories and watchlist stay.
  • Want to stop Pro early? Email support@hypeless.in from the email address you used to buy Pro. Within the first 48 hours this counts as a refund request (see section 2).

5. What isn't refunded

  • Requests made more than 48 hours after the payment, except for a double charge or a charge you didn't choose.
  • The unused part of your Pro days after the first 48 hours, on any plan including the yearly plan. You keep Pro until your days end instead.
  • Disagreeing with what the AI said. AI can make mistakes, as our Terms of Use explain. If an answer looks wrong, tell us and we'll look at it.
  • Reaching the daily limit on AI checks, which is part of the plan.
  • Any gains or losses from investment decisions. Hypeless is an educational tool, not investment advice.
  • An account we closed because it broke our Terms of Use (for example, trying to get around the daily limits).

6. If we stop Pro

If we stop offering Pro, we will tell you by email, stop charging you, and refund the unused part of the days you had already paid for. If we stop the API, we refund any unused API credit.

7. API credit

  • API credit is prepaid and bought in packs on our API keys page. It never renews by itself.
  • Used credit is not refunded: once credit has paid for API calls, it can't be given back.
  • A double charge, or a charge you didn't choose, is always refunded (section 2).

Draft, still to be confirmed by our parent and our CA: Unused API credit can be refunded if you ask within 7 days of buying it, by emailing support@hypeless.in with the order ID. Credit that has already been used for calls is not refunded.

8. Questions

Email support@hypeless.in. More ways to reach us are on our Contact page.